Last updated: 21 September 2026
This notice explains how Virtuous Property Group Ltd and Virtuous Property Services Ltd collect and use personal data when you use this website or contact us. We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Virtuous Property Group Ltd is the data controller for this website and for investor enquiries. Registered in England and Wales, company number 11005007. Registered office: 76 Glebe Lane, Barming, Maidstone, Kent, ME16 9BD. Registered with the Information Commissioner’s Office (ICO), registration number ZC084695.
Virtuous Property Services Ltd, a wholly owned subsidiary, is the data controller for personal data processed for its sourcing and project management clients. Company number 17336624. ICO registration number ZC201670.
For any privacy question or request, email alex@virtuouspropertygroup.com.
2. The personal data we collect
- Enquiry details: your name, email address, phone number, the subject of your enquiry and your message.
- Investor certification details: if you request investor access, your contact details, your signed certification statement and information you give us about your investor status.
- Identity and verification details: where we carry out identity, source of funds or anti money laundering checks, the documents and information needed to complete them.
- Correspondence: emails and other messages you exchange with us.
- Technical data: information such as your IP address, browser type and the pages you visit, collected by our hosting provider and site statistics tools. See our Cookie Policy.
3. How we use your data and our lawful basis
- To respond to your enquiry: our legitimate interests in running our business and replying to people who contact us, or taking steps at your request before entering into a contract.
- To assess and record investor certification: compliance with our legal obligations under UK financial promotion rules, and our legitimate interests in keeping accurate records.
- To carry out identity and source of funds checks on private lenders to Virtuous Property Group: our legitimate interests in knowing who we work with and in preventing fraud and financial crime.
- To carry out anti money laundering checks on Virtuous Property Services clients: compliance with our legal obligations under the Money Laundering Regulations.
- To run, secure and improve this website: our legitimate interests in operating a secure, reliable website.
- To send you updates or marketing: only with your consent, which you can withdraw at any time.
4. Who we share your data with
- Our website host, Automattic Inc. (WordPress.com), which also processes form submissions and site statistics.
- Our email provider, Google (Google Workspace).
- Our CRM provider, HighLevel, which stores enquiries and form answers so we can respond and keep track of them.
- Our professional advisers, such as solicitors and accountants, where needed.
- Regulators, law enforcement or other authorities where the law requires it.
We do not sell your personal data.
5. International transfers
Some of our service providers may process data outside the UK, including in the United States. Where this happens, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or Addendum.
6. How long we keep your data
- General enquiries that do not lead to an ongoing relationship: up to 12 months from our last contact.
- Applications to lend that do not go ahead: up to 12 months from our last contact.
- Investor certification records, lender identity checks, loan agreements and related records: six years after the relevant promotion, the loan’s repayment or its termination, whichever is latest.
- Anti money laundering records held by Virtuous Property Services: five years from the end of the business relationship or the completion of the transaction. We then delete them unless another lawful reason requires us to keep them.
7. Your rights
You have the right to access your personal data, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent where we rely on it. To exercise any of these rights, email alex@virtuouspropertygroup.com. We will respond within one month.
You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
8. Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.
